We will deliver your package within 1 to 2 working days (Mon - Sat). You usually receive the package the next day. We pack the goods with care and extra safely, so that we can be sure that your belongings arrive to you in good condition. We send our packages with PostNL and DHL. As soon as we have posted your package, you will receive a track & trace code by email. with which you can track your package.Postage costs
For shipping within the Netherlands we charge €3.95 per order. For shipping to other countries in Europe we charge €7.95 per order. When you spend €50 or more, you do not pay shipping costs.
Do you live within a radius of 15 km from Denekamp? We will then also deliver the package to your home for free! As soon as you enter your address, this option will appear among the delivery methods.
Is the item not entirely to your liking? No problem. You can return the package within 30 days from the order date. Then register your return by sending an email to firstname.lastname@example.org in which you indicate your name, order number, items and the reason for return. As soon as you have registered your return, we will send you a return label by email. You can stick this on your package and deliver it to a Post NL location. As soon as we receive your package we will initiate the refund, we will then deduct 5 euros from the total amount for the return costs.
Right of withdrawal
You have the legal right to register a product for return within 14 days of receipt without giving any reason. After this notification, you have another 14 days to actually return the product. If you exercise your right of return, we will refund the entire order amount including shipping costs within 14 days of the return.
You can pay for your order with the following payment methods:
- Credit card
- Apple Pay
- Google Pay
Chamber of Commerce number : 77878310
VAT number : NL861181803B01
IBAN number : NL34 RABO 0353 8665 98